How do I check if a worker is compliant?

Achieving Compliance: 

To be compliant, both the worker and the company must fulfill all of the client's requirements.

To check a worker's compliance status, please follow these steps:

1. Navigate to the MY TEAM > WORKERS section of your contractor account.
2. Find the specific worker. Use the filters at the top of the list to find the worker quickly.
3. Click on the worker's record. Their Client Details and Worker Compliance will be shown under the Clients tab.
4. View the status in the 'Overall compliance' column. This status is determined by the combined results of the 'Company status', 'Assessment status', 'Induction status', and 'Credential status'.

• Compliant: All tasks are complete. If applicable, the worker may check-in successfully at the client's location.
• Non compliant: One or more tasks are outstanding. This status is reflected in one or more of the requirements: 'Company status', 'Assessment status', 'Induction status', and/or 'Credential status', indicating the following:
  
  
  • Company tasks: Outstanding company level tasks are visible on the dashboard and must be completed by a User registered on the company account.
  • Worker tasks: The worker must complete specific assessment, induction and/or credential requirements.  To view these in detail, click the corresponding tab above the table, or click the row for the specific client and location. 

  

Related articles:

• Managing a Worker's Client Connections
• Completing a Worker Assessment
• Sending an Induction to a Worker
• Uploading Worker Credentials
• Understanding the Worker's Invitation and Compliance Status