Frequent Questions
- My client has my compliance details, why do I need to re-submit on iPRO?
- I have registered on other platforms, do I still need to register on iPRO?
- Are there any other benefits to registering on the iPRO platform?
- What type of compliance documentation will you require?
- How long will it take to be notified that I am compliant?
- Can you explain the Compliance Status and why it varies?
- What does the Document Status mean?
- If I trigger a risk, will that mean I am non compliant?
- What if my registration is not approved?
- How do I know when my documents are expiring once I am registered?
- Can I uploaded documents or certificates with a future start date?
- Can I set up other users in iPRO to assist me?
- How much will it cost me?
- When will I be charged?
- How will I pay the fee?
- If paid by credit card, will you automatically charge my credit card each year?
- What to expect with a change in membership tier?
- Can I be associated with many clients for the one annual fee?
- What does this error message mean?
- Still have an outstanding question?