What does the Document Status mean?
Clicking on DOCUMENTS will display a list of documents, along with their status, validity period, and expiry date.
Explanation of Document Status:
| Required | A document is required to be uploaded. |
| Pending Submission | The document has been uploaded, but not yet received by the iPRO Compliance Team for review. This status appears when your registration is not yet completed. |
| Pending Verification | The document is pending review by the iPRO Compliance Team |
| Verified | The document has been successfully verified. The outcome of the verification will be emailed to the User/s who have their 'send notification' enabled. |
| Verified (automatically) | The document validity has been checked using government and trusted public data sources. |
| Not Accepted | The document has not been accepted by the iPRO Compliance Team as it does not meet iPRO's guidelines. This document will require a replacement document to be uploaded that meets iPRO's guidelines. The verification outcome, along with the review comments, will be emailed to the User/s who have their 'send notification' enabled. |
| Expired | The document is no longer current. |
| Submitted | The uploaded document is not a compliance requirement for any of your client connections. Submitted documents are not reviewed by the iPRO Compliance Team. |
Explanation of Document Period:
| Current | The documents validity period is current. |
| Future | The documents validity period is in the future. |
| Expired | The documents validity period is in the past. |