Checking-in Workers Manually at a Location

Quick Tips

  • Workers can be manually checked-in at a location where the iPRO Access mobile app is required to be used. 
  • Manual check-in can be used when:
    • the worker is compliant but is unable to use the iPRO Access app to check-in due to internet connectivity issues or an outdated operating system.
    • the worker is non compliant. Client users can review the reason for non-compliance, and if acceptable, provide a reason for the override and check-in the worker.
  • A not permitted check-in attempt can be overridden by a user within 2 hours of the check in attempt.

Quick Navigation:
Log in > Locations > Activity > Manual check-in > Find the location > Find the worker > Check-in Worker
or
Log in > Locations > All locations > Find the location > Manual Check-in > Find the worker > Check-in Worker

Checking-in workers manually

A worker can be manually checked-in from the: 

  • Activity page (Locations > Activity > Manual Check-in): This option will require you to first select a location, and then select a worker to manually check-in.    
  • Individual location page (Locations > All Locations > Find and click on a location > Manual Check-in): This option will require you to find and select a worker who is to be manually checked-in at the selected location.

Checking in a worker manually from the Activity page:

  1. Click Locations: A list of all the activities across all locations will appear.

  2. Click Manual Check-in.

  3. Find the location where the worker is to be manually checked-in by entering the location name and selecting from the results listed. 

  4. Find the worker who is required to be manually checked-in by entering the worker's name, and then click CHECK-IN WORKER.  A notification of successful check-in will appear with an option to view details. 

    The Activity page will be updated to indicate the successful check-in of the worker. 


Checking in manually from the individual location page:

  1. Click Locations and then click All locations.  A list of locations configured for worker check-in will appear.

  2. Find and click the location where the worker is to be checked-in. Use the search filters available at the top of the list to find the location quickly.

  3. Click Manual Check-in.  Find and select the worker who is to be checked-in by entering the worker's name, and then click CHECK-IN WORKER.  A notification of successful check-in will appear with an option to view details.


    The  Activity page will be updated to indicate the successful check-in of the worker. 


Overriding a not-permitted check-in:

If a worker is non compliant, the check-in will be denied, and a not permitted access status will be indicated on the Activity page. 

Client users can review the Not permitted reason(s), and if acceptable, provide a reason for the override and check-in the worker within 2 hours of the not permitted activity.

  1. From the Activity page, click on the not-permitted activity to view the details. 
  2. If the not-permitted reason is acceptable, click Check in, provide a reason for overriding and then click OVERRIDE & CHECK-IN.
    The  Activity page will be updated to indicate the successful check-in of the worker. The information icon will appear to indicate that an override has occurred; hovering your mouse over the icon will reveal the reason for the override. 

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