How do I cancel the iPRO subscription?

To pause or cancel your subscription, remove the payment card from your account. In absence of the payment details, the auto-renewal will not be processed at the next billing date.

Your account status will change to Inactive upon failed subscription renewal.

When your account becomes inactive: 

  • the linked client(s) will be unable to view the compliance information of your company. This may result in clients limiting your ability to undertake work. 
  • your registered workers will receive an error upon attempting to check-in, preventing them from access to the client's site. 
  • documents pending verification and/or account profile changes will not be actioned by the iPRO Compliance Team.

Still need help? Contact Us Contact Us